Privacy Policy

Last Updated: 27 May 2026

1. Introduction

Brainy Giraffe Programming ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and share your information in accordance with the Protection of Personal Information Act (POPIA).

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number
Project Information: Details about your project requirements and preferences
Payment Information: Billing details for our services (processed securely through third-party payment processors)
Technical Data: IP address, browser type, and usage data collected through cookies and tracking technologies

3. Purpose of Processing Personal Information

We collect and process your personal information for the following purposes:

To provide, maintain, and improve our services
To communicate with you regarding your inquiries and projects
To send you updates, newsletters, or promotional content (if you opt-in)
To comply with legal obligations and protect our rights

4. Legal Basis for Processing

We will only process your personal information where we have a lawful basis to do so, including:

Your consent (where you have provided it)
The necessity of processing for the performance of a contract with you
Compliance with a legal obligation

5. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors that assist us in providing our services (e.g., hosting providers, payment processors), who are bound to protect your information.
Legal Compliance: Where required by law or in response to valid requests from authorities.

6. Cross-Border Data Transfers

As part of the services offered to you, the information which you provide to us may be transferred to countries outside of South Africa (for example, to servers hosting our website or third-party analytics providers like Google). These countries may not have similar data protection laws to South Africa. By submitting your personal data, you agree to this transfer, storing, or processing. We will take all reasonable steps to ensure your privacy rights continue to be protected under POPIA guidelines.

7. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

8. Retention of Personal Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. Your Rights

Under POPIA, you have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct any inaccurate or incomplete information
The right to request deletion of your personal information
The right to object to the processing of your personal information

To exercise these rights, please contact us at admin@brainygiraffe.com.

10. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on our website, and the changes will take effect upon posting.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights under POPIA, please contact our Information Officer at:

Franco Myburgh
Brainy Giraffe Programming
admin@brainygiraffe.com